899bt Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how we collect, use, and protect your data.
Introduction and Scope
899bt ("we", "our", or "platform") is a trusted online betting and live casino service provider in Bangladesh. We place the highest importance on the privacy of our users ("you", "your"). This Privacy Policy ("Policy") describes how we collect, process, store, and protect your personal information.
By visiting our website 899bt.lat, registering an account, or using any of our services, you are considered to have given your consent to the terms of this Privacy Policy. This Policy is a supplement to our Terms and Conditions and must be read together with them.
This policy applies only to 899bt's own platform and services. We are not responsible for the privacy practices of third-party websites or applications.
Data Collection
899bt may collect your information in various ways. We only collect information that is necessary to provide our services.
2.1 Information You Provide Directly
- Full name, date of birth, and gender
- Email address and mobile number
- Residential address
- National ID or passport number (for identity verification)
- Payment method details (bKash, Nagad, Rocket, or Upay account)
- Security questions and answers
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device identifier
- Browser type and version
- Operating system information
- Time, date, and duration of site access
- Pages visited and links clicked
- Referral source (where you came from before reaching our site)
2.3 Transaction-Related Information
A record of every financial transaction on our platform is kept, including deposit amounts, withdrawal amounts, betting history, bonus receipt and usage details, and the date and time of each transaction.
Purpose of Data Use
899bt uses your personal information for the following legitimate purposes:
3.1 Account Management
- Creating and verifying your account
- Identity confirmation and age verification (minimum 21 years)
- Login security and two-factor authentication
- Account recovery assistance
3.2 Service Delivery
- Operating betting and gaming services
- Processing deposits and withdrawals
- Applying bonuses and promotions
- Managing the VIP program
- Providing customer support
3.3 Security and Legal Compliance
- Prevention of fraud and money laundering
- Detection of suspicious activity
- Fulfilling legal obligations
- Implementing responsible gaming policies
3.4 Improvement and Analytics
- Improving platform performance
- Personalizing user experience
- Identifying and resolving technical issues
- Monitoring service quality
Cookies and Tracking
The 899bt platform uses various types of cookies that help improve your browsing experience.
4.1 Types of Cookies
- Essential Cookies: Without these, the platform cannot function properly. Login sessions, security tokens, and similar items are included.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Collect platform usage statistics to help improve services.
4.2 Cookie Control
You can disable non-essential cookies at any time by changing your browser settings. Keep in mind that disabling certain cookies may limit some platform functionality.
Our platform collects information only to improve services. We do not sell your browsing data to third-party advertising networks.
Data Disclosure and Sharing
899bt never sells or rents your personal information. However, information may be shared in the following limited circumstances:
5.1 Service Partners
Limited information may be shared with selected trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical service delivery. These partners may only use the information for the specific task assigned and are required to comply with our privacy standards.
5.2 Legal Obligations
We are required to disclose information when necessary as part of a court order, a legitimate government request, or a legal process. In such cases we provide only the information legally required.
5.3 Fraud Prevention
We may need to cooperate with industry-standard security organizations to prevent money laundering, fraud, or other illegal activity. Any such sharing is strictly controlled and limited to the minimum information necessary.
5.4 Business Changes
In the event of a company merger, acquisition, or restructuring, user data may be transferred to the new entity. In such cases we will notify you in advance, and the new entity will be required to comply with this same privacy policy.
Data Security Measures
899bt has implemented industry-standard security measures to keep your personal and financial information protected.
6.1 Technical Security
- SSL/TLS encryption — every connection is encrypted
- High-strength database encryption
- Secure firewall and intrusion detection system
- Regular security audits and vulnerability testing
- Two-factor authentication option
6.2 Administrative Security
- Staff privacy training and awareness programs
- Data access strictly on a need-to-know basis
- Regular security reviews
- Incident response planning and management
6.3 Response to Security Incidents
If a security breach is detected, we will immediately launch an investigation and notify affected users as quickly as possible. All necessary steps will be taken to limit any damage.
All our payment channels are fully secure and encrypted. Your bKash, Nagad, Rocket, or Upay account details are never stored in plain text.
Data Retention Period
899bt retains your personal information only for as long as necessary. The retention period depends on the type of information and its purpose:
- Account Information: For the duration the account is active, and after closure for the period required by legal obligations.
- Transaction Records: A minimum of five years in accordance with financial regulatory requirements.
- Communication Records: For the period necessary to support customer service functions.
- Website Logs: Generally retained for up to 90 days.
Once the retention period ends, data is securely deleted or anonymized so that you cannot be identified in any way.
User Rights
You have important rights over your own personal information. 899bt fully supports these rights:
8.1 Right of Access
You may request at any time to know what information we hold about you. We will provide the information within 30 days of the request.
8.2 Correction
If any of your information is incorrect, you may request a correction. Some information in your account profile can be updated by you directly.
8.3 Right to Erasure
You have the right to request deletion of unnecessary personal information after legal obligations have been fulfilled. However, financial transaction records and identity verification information may be required to be retained under regulatory rules.
8.4 Objection to Processing
You may object to the use of your information for specific purposes. For marketing communications, you can opt out at any time.
8.5 How to Exercise Your Rights
To exercise any of the above rights, please contact us. We will try to respond to legitimate requests as promptly as possible.
Protection of Minors
899bt's services are intended for users aged 21 and above only. We place the highest priority on protecting the privacy of minors.
- A strict age verification process is followed at the time of registration.
- We do not knowingly collect any information from persons under the age of 21.
- If there is reason to believe that a minor has opened an account, that account will be suspended immediately.
- If any information related to a minor comes to our attention, it will be deleted completely.
If parents believe their child has registered on our platform, please contact [email protected] immediately.
Policy Changes
899bt may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A notification will be displayed after you log in to the platform.
- The "Last Updated" date at the top of this page will be changed.
The updated policy will take effect from the date it is published. Continued use of our platform after the changes will be considered as your agreement to the new policy.
If you do not agree to any changes to the policy, you have the right to close your account. Before closing your account, please ensure that all withdrawable balances have been withdrawn.
Contact Us
If you have any questions or concerns about this privacy policy, or if you would like to make a request regarding your information, please contact us:
- Email: [email protected]
- 24/7 Live Chat: Via the support button on our platform
Our privacy team is always ready to respond to your requests. We will typically get back to you within business days.
To learn more about responsible gaming, visit our Responsible Gaming page.